How Has Using Technology Changed Your Staff?
For Mike Cuffe, from Farmer’s Insurance Group, his standup training has decreased by 50%. His standup trainers are now interacting in the content management system. This is just one example of how technology has changed human effects of technology in training. In this installment off the LEEF Podcast Andy Petroski from Harrisburg University interviews Mike Cuffe. Mike discusses some of the common human barriers and adjustments to using technology in training.
A national expert in training and education systems and solutions, Mike Cuffe joined Farmers Insurance Group as Director, Claims Training & Education, in fall 2005. Since then, he and his team have completed a complete restructuring and revamping of the learning, training, and leadership development programs offered by the Farmers Claims organization. As a result of his visionary leadership, Cuffe was promoted to Assistant Vice President, University of Farmers, Claims, on January 1, 2007; and to Vice President on July 1, 2008.
The next installment to this podcast series will be published on Wednesday, April 21.
Mike is a Keynote speaker at LEEF 2010. The title of his presentation is “Talk about a revolution… Learning, technology and people.” Go to http://leef2010.net to learn more about LEEF 2010 and register.
Subscribers may need to click through to the original post to listen to the podcast.
