Andy Petroski from Harrisburg University asks Mike Cuffe the same question in this installment of the LEEF podcast. Listen Mike Cuffe’s answer below. A national expert in training and education systems and solutions, Mike Cuffe joined Farmers Insurance Group as Director, Claims Training & Education, in fall 2005. Since then, he and his team have [...]
At Farmers Insurance Group games and simulations are poised to be 70% of their training program versus traditional standup. Harrisburg University’s Andy Petroski interviews LEEF 2010 Keynote speaker Mike Cuffe. In this installment of the LEEF Podcast they discuss the growing future of games and simulations at Farmers Insurance Group and other corporations. Mike also [...]
For Mike Cuffe, from Farmer’s Insurance Group, his standup training has decreased by 50%. His standup trainers are now interacting in the content management system. This is just one example of how technology has changed human effects of technology in training. In this installment off the LEEF Podcast Andy Petroski from Harrisburg University interviews Mike [...]
For Mike Cuffe, from Farmers Insurance Group, return on investment was the main reason for using Serious Games. In this installment Andy Petroski from Harrisburg University and Mike discuss the business case supporting games at Farmers Insurance Group. Mike tells an example of how virtual worlds are used to train employees. They also discuss some [...]
Harrisburg University’s Andy Petroski interviews LEEF 2010 Keynote speaker Mike Cuffe. In this installment Mike discusses the philosophy and success of V Code at Farmers Insurance. He discusses the differences between what he calls “Learn How” and “Know How.” He also discusses Farmers Insurance’s use of Second Life to prepare claims adjusters. A national expert [...]
Harrisburg University’s Andy Petroski interviews LEEF 2010 Keynote speaker Mike Cuffe. They discuss in detail how Farmer’s Insurance uses games and simulations to train employees. A national expert in training and education systems and solutions, Mike Cuffe joined Farmers Insurance Group as Director, Claims Training & Education, in fall 2005. Since then, he and his [...]
In this episode we introduce the 2010 LEEF Conference. We also introduce Andy Petroski. Andy leads learning technologies at Harrisburg University of science and technology. Andy recently was named technology teacher of the year by TechQuest Pennsylvania. Andy Petroski interviews LEEF 2010 Keynote speaker Mike Cuffe. They discuss Mike’s experience and interest in using games [...]
